Latest News

May Public Holiday

The practice will be closed on Monday 3rd May 2021 for a public holiday. If you require medical assistance whilst we are closed, please contact NHS24 on 111.

We will reopen on Tuesday 4th May 2021 at 08:30am.

COVID Status Certification (COVID Passports)

Please do not contact the practice to ask for a COVID-19 vaccination passport or status certificate - we will not be able to provide any standard document for this. International certification standards have not yet been agreed.

COVID-19 Vaccinations - Second Doses

Main Street Medical Centre is pleased to say that we have successfully completed the first dose COVID-19 vaccinations to the following groups:

  • Patients aged 75 years of age and over
  • Patients currently on the Shielding register

In order to enhance the effectiveness of the vaccination, it is strongly recommended that patients receive a second dose. The surgery is currently planning clinics for the second doses of the COVID-19 vaccinations and we will shortly be in touch to organise your appointment. Please note, that we will only be arranging second doses for the eligible patients mentioned above. 

For all other patients, you should receive your appointment date and time via the National Booking System. These appointments are not being arranged by the practice, and any questions or queries regarding your vaccination or your vaccination appointment should be directed to the Scottish COVID-19 Helpline on 0800 030 8013. This phone line is available from 8am to 8pm, seven days a week.

If you require any further information on the COVID-19 vaccination, please visit NHS Inform.

Change of Telephone Number

Main Street Medical Centre will be changing telephone number from Wednesday 28th October 2020.

Our new telephone number will be changed to 0141 739 6666Please note that some calls may be recorded for training and quality purposes.

We have decided to change our telephone provider in order to improve our telephone services and have a more effective system for managing our incoming and outgoing calls. It is therefore important that our patients and service users update their contacts to reflect our new number from 28th October 2020.

Coronavirus Update

Update: During the past few months, we have chosen to use our intercom system for patients attending the practice. The practice chose to do this in order to avoid large footfall in the practice by putting the health and safety of our patients and staff first during the COVID-19 pandemic. We have reviewed this recently and we will now operate a system which will allow for 1 patient at a time to enter the practice in order to manage the levels of patients attending at any one time. Patients will be given entry by the receptionist on duty and should leave via the one way system that we have in place. The next patient in the queue will then be given entry. Please note that we still ask patients to wear appropriate face coverings when entering the building and we also have hand sanitiser available on entry and exit within the building. Our telephone triage system will continue to remain in place for initial appointments until further notice.

We thank you for your continued patience during this challenging time.

Main Street Medical Centre have adopted new measures to ensure that we minimise the transmission of COVID and to keep our patients and healthcare staff safe.

Telephone Triage

Following guidance from Health Protection Scotland and NHS Greater Glasgow and Clyde, we continue to provide a telephone triage system. Our telephone triage system has been effective in allowing us to provide patients access to the care that they require by providing a consultation via the telephone with the GP in the first instance. This system has been implemented to keep patients safe by preventing unnecessary visits to the practice but by having our clinical team accessible to any patient who is unwell or requires medical attention.

When requesting to speak to a GP, our trained reception team will take your name, date of birth and up-to-date contact details in order for someone to call you back. They will ask you for a brief reason for needing to speak with the GP. This is done so that we can pass on details to the clinician in order for them to prioritise their calls so that patients are managed safely. All of our reception and administrative team follow the same confidentiality principles as our clinical staff.

Once the GP has spoken with a patient on the phone, they may be able to resolve issues remotely however; they may also ask you to attend the surgery for a face-to-face consultation or may also offer a video consultation.

When Attending the Surgery

We have decided to stagger face-to-face appointments to ensure the safety of patients and to control the number of people in the practice at any one time. We are currently asking patients to use the intercom system on the front entrance and a member of staff will allow you entry.

We ask that when arriving to your appointment, that you arrive on time for your appointment. If you arrive early, we may need to ask you to wait outside until your designated time to avoid over-crowding with the patients we may already have in the practice at that time and to limit any close contact. We ask that one person may attend with a child and if you are a carer for a patient, you may also attend. Please do not bring additional people with you to your appointment unless they are happy to wait outside the surgery.

Patients will be asked to wear a mask or face covering on arrival to the surgery and when patients do not have appropriate face coverings, the surgery will provide one. We will ask patients to wear a mask while in the waiting room and in the consultation room with the clinician. All clinicians will be wearing appropriate PPE during your appointment and hand sanitiser is also available. We have also restricted our waiting room to comply with 2 metre social distancing measures.

Thank You

We would like to take this opportunity to thank our patients and service users for their support and patience during this challenging time. We will continue to review our procedures at each phase of the pandemic to ensure that we deliver our services safely. If you have any questions, please feel free to contact a member of our team on 0141 739 6666.

- Main Street Medical Centre

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